Job Description
Join CitySolutions Group as an Evening Customer Service Representative and kickstart your career in a supportive, growth-oriented environment! We're seeking enthusiastic individuals with no prior experience to assist our valued customers through various channels. Enjoy flexible evening hours (4:00 PM - 9:00 PM) while gaining essential skills in communication, problem-solving, and digital tools. Our comprehensive training program ensures you'll feel confident from day one, with opportunities for advancement into full-time or specialized roles.
Why Choose Us?
- Competitive hourly pay with weekly incentives
- Free parking and modern workspaces
- Health benefits for part-time employees (20+ hours/week)
- Team-building events and recognition programs
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, resolve billing issues, and troubleshoot technical problems
- Update customer records in CRM systems with accurate information
- Collaborate with team members to ensure seamless customer experiences
- Meet daily performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- No experience required – we provide comprehensive paid training
- High school diploma or equivalent (GED)
- Strong written and verbal communication skills
- Basic computer proficiency and ability to learn new software
- Reliable transportation to our Oklahoma City facility
- Availability to work 4-5 evenings per week (including weekends)
- Positive attitude and commitment to exceptional service