Job Description
Join our dynamic team at Tulsa Support Services as an Evening Customer Service Representative! We're urgently seeking friendly, reliable professionals to deliver exceptional support during our peak evening hours. This flexible part-time role offers competitive pay, comprehensive training, and immediate start opportunities. Help us maintain our reputation for outstanding client satisfaction while building valuable skills in a supportive environment.
Why Apply Today?
• Competitive hourly wage ($15-$18)
• Flexible evening schedule (4 PM - 10 PM)
• Paid training and career advancement
• Modern downtown Tulsa workspace
• Urgent hiring - positions fill quickly!
Responsibilities
- Handle high-volume inbound/outbound customer calls and emails
- Resolve product inquiries, billing questions, and technical issues
- Document interactions accurately in CRM system
- Collaborate with team to resolve complex customer concerns
- Meet/exceed daily performance metrics for response time
- Participate in ongoing training to enhance product knowledge
- Maintain positive brand image through professional communication
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Evening availability (4 PM - 10 PM, Mon-Fri)
- Problem-solving mindset with attention to detail
- Positive attitude and team player mentality