Job Description
Are you looking for a flexible, rewarding career in San Antonio? Apex Support Solutions is currently hiring Evening Customer Service Associates with immediate availability. If you thrive in a dynamic environment and enjoy helping others, we want to hear from you.
We offer a competitive wage, comprehensive training, and a supportive team culture. This is an excellent opportunity for those seeking part-time evening work without sacrificing earning potential.
Why Choose Us?
- Immediate Start: No waiting period – start earning today.
- Evening Shifts: Work 4:00 PM to 12:00 AM (Mon-Fri).
- Competitive Pay: $15.00 - $20.00 per hour based on experience.
- Job Security: Join a stable, growing industry leader.
Responsibilities
- Manage inbound and outbound customer calls and emails during evening hours.
- Resolve customer inquiries and complaints with a focus on customer satisfaction.
- Process orders, returns, and account updates accurately and efficiently.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with the morning support team to ensure a smooth transition of information.
- Adhere to all company policies, procedures, and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work evening shifts (4:00 PM - 12:00 AM).
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- Ability to multitask and remain calm under pressure.
- Reliable internet connection and home office setup (if remote).