Job Description
Are you looking for a rewarding part-time job that fits perfectly around your evening schedule? Pacific Horizon Solutions is seeking a dedicated Evening Customer Service Associate to join our dynamic team in Los Angeles, California.
As a key member of our support team, you will be the friendly voice our customers rely on after hours. We pride ourselves on providing a supportive work environment where you can grow your career while enjoying a healthy work-life balance.
Why You’ll Love Working With Us:
- Competitive hourly pay ($18.00 - $22.00).
- Flexible evening shifts (3:00 PM - 11:00 PM).
- Opportunities for full-time growth.
- Modern, inclusive company culture.
Ready to make an impact? Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Resolve customer complaints and issues with patience and professionalism.
- Accurately document all customer interactions and transactions.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Stay updated on product knowledge and service policies.
- Maintain a professional and positive demeanor during high-volume periods.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Ability to work evenings and weekends as required.
- Strong problem-solving skills and a customer-first attitude.
- Reliable internet connection (if remote).