Job Description
Pennsylvania Retail Solutions seeks dynamic Evening Customer Service Specialists to join our Philadelphia team! We're offering flexible part-time evening shifts (4-11 PM) with potential for full-time growth. Perfect for students, parents, or night owls seeking rewarding work-life balance.
Enjoy competitive pay, comprehensive training, and advancement opportunities in a fast-paced retail environment. Our team thrives on exceptional customer experiences and collaborative energy.
Responsibilities
- Deliver outstanding customer support via phone, chat, and in-person interactions
- Process transactions and resolve billing inquiries with precision
- Collaborate with night-shift teams to ensure seamless store operations
- Maintain inventory accuracy and merchandising standards
- Train new evening staff on company protocols and systems
- Implement loss prevention strategies during overnight hours
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with POS systems and Microsoft Office Suite
- Ability to work independently during overnight shifts
- Valid Pennsylvania driver's license for supply runs
- Flexible availability including weekends and holidays