Job Description
Are you looking for evening part time jobs in Atlanta, GA that offer growth and stability? Apex Support Solutions is seeking a dedicated Customer Service Associate to join our expanding team.
As a key member of our support staff, you will play a vital role in enhancing customer satisfaction and driving business success. We pride ourselves on a modern work environment and competitive compensation.
Why Join Us?
- Flexible evening shift schedules.
- Competitive hourly rate starting at $18.00.
- Opportunities for career advancement.
- Modern remote-friendly office setting.
Don't miss this opportunity to advance your career while enjoying a healthy work-life balance.
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently to ensure high satisfaction scores.
- Document customer interactions and account details accurately in our CRM system.
- Collaborate with the team to develop solutions for complex client problems.
- Maintain a positive and professional demeanor during high-volume periods.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory for entry-level applicants.
- Must have a reliable computer and high-speed internet connection.
- Strong verbal and written communication skills.
- Ability to work a set evening schedule (e.g., 4:00 PM – 12:00 AM).
- Proficient in using basic computer applications and Microsoft Office Suite.