Job Description
Are you looking for a rewarding part-time evening job in Louisville, KY? Louisville Logistics Solutions is seeking driven individuals to join our dynamic customer support team. We offer a competitive hourly wage, flexible scheduling, and a clear path for career advancement.
As an Evening Customer Service Representative, you will be the face of our brand after hours, ensuring our clients receive the exceptional support they deserve. This is an excellent opportunity for entry-level candidates to gain valuable experience in a corporate environment.
Why Join Us?
• Competitive pay ($15-$18/hr)
• Flexible evening and weekend shifts
• Paid training program
• Supportive team culture
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat during evening shifts.
- Resolve customer issues and complaints efficiently while maintaining a positive tone.
- Process returns, exchanges, and order adjustments accurately.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the day-shift team to ensure seamless operations.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service experience is a plus, but we provide full training.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Strong communication and interpersonal skills.
- Reliable computer skills and typing proficiency.