Job Description
Join Denver's premier hospitality brand as an Evening Customer Experience Specialist! We're seeking dynamic individuals to deliver exceptional guest service during our peak evening hours. This role combines high-energy customer interaction with operational excellence in a fast-paced environment. Enjoy flexible scheduling, competitive compensation, and opportunities for advancement within our growing team. Perfect for students, career-changers, or those seeking supplemental income with professional growth potential.
Responsibilities
- Deliver exceptional in-person customer service during evening hours (4 PM - 12 AM)
- Process transactions and maintain accurate point-of-sale records
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through consistent service delivery
- Assist with inventory management and stock replenishment
- Contribute to a positive team culture through communication and support
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work evenings, weekends, and holidays
- Strong verbal communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic proficiency with POS systems and digital tools
- Valid Colorado driver's license (if transportation required)
- High school diploma or equivalent; college coursework preferred