Job Description
Join our dynamic team at Innovate Solutions Inc. and kickstart your career in customer service! We're seeking passionate individuals to deliver exceptional experiences to our clients. This part-time role offers flexible scheduling and growth opportunities in Raleigh's thriving tech hub. Perfect for students and recent graduates looking to build professional skills while maintaining work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for resolution times
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills
- Basic computer proficiency
- Ability to work 20-25 hours weekly
- Customer service mindset
- Flexibility with evening/weekend shifts