Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Philadelphia's thriving business district. This part-time role offers flexible scheduling and hands-on experience in client relations, making it perfect for students and recent graduates. We provide comprehensive training and a supportive environment where your growth is our priority.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and maintain accurate client records
- Collaborate with team to resolve service issues
- Update CRM database with customer interactions
- Assist with marketing campaigns and social media engagement
- Participate in weekly training sessions
- Support event coordination for client appreciation activities
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and problem-solving skills
- Basic computer proficiency (MS Office suite)
- Ability to work 20-25 hours per week
- Positive attitude and team player mindset
- Attention to detail and organizational skills
- No prior experience required – we train!