Job Description
Join Sacramento Community Services as an Entry-Level Customer Service Associate and launch your career in a dynamic, mission-driven environment. This part-time role offers flexible scheduling and hands-on experience in client support, making it perfect for students or career changers. Enjoy competitive compensation, comprehensive training, and opportunities for advancement within our growing organization. Help us deliver exceptional service to Sacramento residents while building valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Assist with administrative tasks including data entry and document management
- Collaborate with team members to resolve service issues efficiently
- Participate in ongoing training to enhance product knowledge and service techniques
- Support community outreach initiatives as needed
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Basic proficiency with Microsoft Office Suite and customer service software
- Strong communication skills with attention to detail
- Ability to work independently and as part of a team
- Flexible schedule availability including weekends
- Valid driver's license and reliable transportation
- Pass background check and drug screening