Job Description
Join our dynamic team at Innovate Solutions Inc. and kickstart your career with a flexible part-time role in Charlotte's thriving tech sector. We're seeking enthusiastic individuals to deliver exceptional customer experiences while gaining hands-on industry exposure. Enjoy a supportive environment with growth opportunities and competitive compensation.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Update customer records in our CRM system
- Collaborate with cross-functional teams to ensure seamless service
- Identify opportunities to improve customer satisfaction
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency with MS Office suite
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to our Charlotte office
- Available to work 20-25 hours weekly