Job Description
Join Our Growing Team in North Carolina!
We are currently seeking enthusiastic and reliable individuals to join our team as Part-Time Customer Service Representatives. If you are looking for a flexible schedule, a welcoming work environment, and an opportunity to start a career without prior experience, this is the perfect role for you.
At Triangle Tech Solutions, we believe in investing in our people. You will receive comprehensive training to ensure you have the tools and knowledge needed to succeed. Our flexible hours allow you to manage your work-life balance effectively while enjoying competitive pay.
Why Apply?
- Flexible Schedule: Choose shifts that work for you, perfect for students or those with other commitments.
- No Experience Needed: We train you from scratch.
- Remote Options: Some positions available to work from home in NC.
- Growth Opportunities: Clear paths for advancement within the company.
Responsibilities
- Answer incoming customer calls and emails in a polite, professional, and timely manner.
- Assist customers with product inquiries, account questions, and technical support.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Enter and update customer information accurately into the CRM database.
- Collaborate with team leads to improve service processes and customer retention.
- Follow all company policies and procedures regarding data privacy and communication standards.
Qualifications
- No Prior Experience Required: We welcome entry-level candidates looking to start their career.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable internet connection (for remote roles).