Job Description
Are you looking for part-time jobs in Minneapolis, MN that offer flexibility and growth? Metro Support Services is currently seeking enthusiastic individuals to join our team as Entry-Level Customer Service Associates. No prior experience is necessary—we provide comprehensive training to help you succeed.
As a part of our dynamic team, you will play a crucial role in delivering exceptional customer experiences. We value reliability, communication skills, and a positive attitude. This is an excellent opportunity for students, career changers, or anyone seeking a work-life balance with competitive compensation.
Why Choose Us?
- Competitive hourly pay ($18 - $22/hr).
- Flexible scheduling options to fit your lifestyle.
- Comprehensive paid training program.
- Opportunity for internal advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a friendly and professional tone.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Accurately document customer interactions and feedback in our internal CRM systems.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Participate in daily training sessions and team meetings to enhance product knowledge.
Qualifications
- High school diploma or equivalent required (GED accepted).
- No prior work experience necessary; we look for potential and willingness to learn.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Must be available to work a part-time schedule (e.g., evenings or weekends).