Job Description
Are you a tech-savvy individual looking for a rewarding part-time opportunity in Jacksonville, FL? ApexTech Solutions is urgently seeking dedicated Weekend Technicians to join our elite support team. If you enjoy solving complex problems and working flexible hours, we want to hear from you.
As a Weekend Technician, you will play a crucial role in ensuring our clients' technical needs are met with precision and care. Our team culture is built on innovation, support, and professional growth.
Why Join Us?
- Flexible weekend shifts (Saturday & Sunday).
- Competitive hourly pay.
- Opportunity for full-time conversion.
- Modern work environment in downtown Jacksonville.
Responsibilities
- Provide exceptional technical support to customers via phone and email.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Manage and update customer service tickets accurately.
- Collaborate with the team to resolve escalated technical concerns.
- Ensure a high standard of customer satisfaction during weekend shifts.
- Document technical procedures and resolutions.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and knowledge of operating systems.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Previous experience in customer service or technical support is a plus.
- Must be available to work weekends (Saturday and Sunday).