Job Description
Are you looking for a flexible weekend job that pays well? Apex Digital Solutions is seeking a proactive and tech-savvy Weekend Part-Time IT Support Specialist to join our team immediately. This is a high-conversion opportunity for individuals in Austin, TX, looking to earn extra cash while working in a modern, fast-paced environment.
We value our employees and offer a competitive hourly rate, immediate start dates, and a supportive culture. If you have a knack for technology and want a rewarding part-time role, we want to hear from you.
Responsibilities
- Provide Tier-1 technical support and troubleshooting for hardware and software issues via phone and ticketing systems.
- Perform routine system maintenance, updates, and backups during weekend shifts.
- Diagnose and resolve network connectivity problems to ensure minimal downtime.
- Maintain accurate logs of technical issues and resolution times.
- Collaborate with the full-time team to escalate complex issues and share knowledge.
- Assist in the deployment of new devices and software configurations.
Qualifications
- High school diploma or equivalent; technical certifications (A+, Network+) are a strong plus.
- Familiarity with Windows, macOS, and basic Linux knowledge.
- Strong problem-solving skills with a focus on customer service.
- Excellent written and verbal communication skills.
- Reliable internet connection and a quiet workspace are required.
- Availability to work weekends (Saturday and Sunday).