Job Description
Join Philadelphia's premier hospitality team as a Weekend Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during peak weekend hours while offering flexible scheduling options. Perfect for students, professionals, or anyone seeking weekend work with full-time growth potential.
What We Offer:
- Competitive weekend pay with performance bonuses
- Flexible scheduling (Saturdays/Sundays)
- Full-time advancement opportunities
- Comprehensive training program
- Employee discounts at partner venues
Responsibilities
- Provide exceptional customer service to weekend guests
- Manage reservation systems and walk-in inquiries
- Process payments and maintain accurate records
- Coordinate with cross-functional teams for seamless operations
- Resolve guest inquiries and concerns promptly
- Assist with venue preparation and post-event cleanup
- Contribute to weekend sales and revenue goals
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Flexibility with weekend and holiday availability
- Basic cash handling and POS system knowledge
- Positive attitude under pressure
- High school diploma or equivalent required