Job Description
Join our award-winning team at Coastal Connect Solutions, where weekend flexibility meets career growth! We're seeking energetic Customer Service Specialists to deliver exceptional experiences to Jacksonville residents. This part-time weekend position offers competitive pay, premium benefits, and opportunities for advancement into full-time roles. Perfect for students, parents, or career-changers seeking work-life balance.
Enjoy a dynamic environment where your communication skills directly impact customer satisfaction. We provide comprehensive training and a supportive culture that values weekend contributors. Apply today to become part of Jacksonville's premier service provider!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve inquiries and complaints with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with weekend teams to achieve service excellence goals
- Support weekend operations and special community events
- Contribute to process improvements for weekend workflows
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Exceptional verbal and written communication skills
- Availability to work Saturdays and Sundays (flexible weekday hours)
- Proficiency with CRM software and Microsoft Office Suite
- Ability to thrive in fast-paced weekend environments
- Valid Florida driver's license (for occasional off-site tasks)