Job Description
Are you looking for a rewarding opportunity that perfectly fits your weekend schedule? Oklahoma City Customer Solutions is seeking a dedicated Weekend Customer Service Representative to join our high-performing team.
In this role, you will be the friendly face of our brand on Saturdays and Sundays, ensuring every customer interaction is seamless and memorable. We offer a relaxed, professional atmosphere that allows you to enjoy your free time without sacrificing your career potential. If you are energetic, detail-oriented, and ready to make an impact, we want to meet you.
Why Join Our Weekend Team?
- Flexible Work-Life Balance: Enjoy your weekdays free with our reliable Saturday and Sunday shifts.
- Competitive Pay: Earn between $15.00 - $18.00 per hour with performance bonuses.
- Modern Environment: Work in a state-of-the-art facility in the heart of Oklahoma City.
- Career Growth: Strong pathway from part-time weekend roles to full-time management positions.
Responsibilities
- Provide exceptional support to customers via phone, email, and chat during weekend shifts.
- Process transactions, returns, and exchanges with high accuracy and efficiency.
- Resolve customer inquiries and complaints promptly using our CRM software.
- Maintain a clean, organized, and welcoming workspace for all visitors.
- Collaborate with the weekday operations team to ensure consistent service quality.
- Assist in inventory management and stock organization during slower periods.
- Adhere to all company policies, safety protocols, and attendance requirements.
Qualifications
- High school diploma or GED required.
- Previous customer service or retail experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficient in using computer systems and POS terminals.
- Must be available to work weekends (Saturday and Sunday).
- A positive attitude and a genuine desire to help others succeed.