Job Description
Join Atlanta's fastest-growing customer service team! We're urgently hiring motivated Part-Time Customer Service Specialists to deliver exceptional experiences for our Fortune 500 clients. This flexible role offers competitive pay, remote options, and immediate start dates. Perfect for students, career changers, or those seeking supplemental income. No nights or weekends required!
What We Offer:
- Comprehensive paid training
- Flexible weekday shifts (20-30 hrs/week)
- Health & wellness stipend
- Performance bonuses
- Clear career advancement path
Responsibilities
- Handle 50+ inbound/outbound customer calls daily
- Resolve billing inquiries with empathy and precision
- Update CRM systems in real-time
- Collaborate with support teams on complex cases
- Maintain 95% customer satisfaction score
- Document interactions following company protocols
- Participate in weekly coaching sessions
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with CRM software (Salesforce preferred)
- Exceptional verbal communication skills
- Ability to multitask in fast-paced environment
- Reliable high-speed internet connection
- Available for weekday shifts (9am-5pm)
- Pass background check/drug screening