Job Description
Immediate opening for energetic Part-Time Customer Service Specialists in Houston, TX! Join our dynamic team and deliver exceptional experiences to clients while advancing your career in a supportive environment. This urgent hiring position offers flexible scheduling and competitive compensation for motivated individuals ready to make an impact.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and speed
- Resolve billing and account issues using CRM tools
- Process transactions accurately and maintain detailed records
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities and promote company offerings
- Adhere to compliance standards and data security protocols
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years customer service experience in fast-paced settings
- Proficiency with CRM software (Salesforce experience a plus)
- Exceptional communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in documentation
- Flexible availability including evenings and weekends