Job Description
Immediate Opening: Evening Part-Time Customer Service Representative
Oakland Community Services is urgently seeking motivated individuals to join our dynamic support team. This evening part-time position offers competitive compensation, flexible scheduling, and the opportunity to make a direct impact in our community. Perfect for students, parents, or anyone seeking supplemental income with a supportive work environment.
Why Join Us?
- Competitive hourly rate ($18-$22)
- Evening shift flexibility (4 PM - 9 PM)
- Free parking and public transit access
- Comprehensive training provided
- Immediate start date available
Apply today and start your rewarding journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain accurate customer records
- Collaborate with team members to ensure seamless service
- Process transactions and payments accurately
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal and written communication skills
- Ability to work evenings and weekends reliably
- Basic computer proficiency with MS Office Suite
- Problem-solving and conflict resolution abilities
- Positive attitude with customer-first mindset
- Must pass background check