Job Description
Join Pittsburgh Public Libraries as a Remote Library Assistant and help shape the future of digital accessibility! This fully remote position allows you to serve our diverse community from anywhere while supporting our mission to provide equitable access to knowledge. You'll be part of a forward-thinking team dedicated to innovation and inclusivity in library services.
We offer a collaborative environment with flexible scheduling, comprehensive benefits, and opportunities for professional growth. If you're passionate about information access and technology, apply today to make a meaningful impact.
Responsibilities
- Provide virtual reference assistance via chat, email, and video calls
- Manage digital resource platforms including e-books, databases, and online archives
- Assist patrons with remote account management and digital literacy support
- Conduct virtual outreach programs for underserved communities
- Maintain accurate digital records and cataloging systems
- Collaborate on collection development for digital resources
- Participate in cross-departmental innovation initiatives
Qualifications
- Bachelor's degree in Library Science or related field preferred
- 2+ years of library or customer service experience
- Proficiency with digital resource platforms (Libby, OverDrive, etc.)
- Exceptional written and verbal communication skills
- Experience with virtual meeting tools (Zoom, Teams)
- Ability to work independently with minimal supervision
- Strong problem-solving and adaptability skills
- Pittsburgh residency preferred