Job Description
Join our innovative team at Phoenix Public Library as a Library Assistant in a remote-friendly role! We're seeking a tech-savvy professional to deliver exceptional virtual and in-person library services. Help bridge the digital divide while supporting our community's information needs from anywhere in Arizona. Enjoy flexible scheduling with occasional on-site rotations at our award-winning downtown branch. Be part of an organization dedicated to fostering literacy and equitable access to knowledge.
Responsibilities
- Deliver virtual reference services via chat, email, and video conferencing
- Assist patrons with digital resource navigation (ebooks, databases, e-learning platforms)
- Process and catalog new virtual collections using ILS systems
- Develop remote programming for diverse age groups (storytelling, tech workshops)
- Maintain accurate virtual circulation records and patron accounts
- Collaborate with cross-functional teams on digital literacy initiatives
- Support in-person services during monthly on-site rotations
Qualifications
- Associate's degree in Library Science or related field
- 2+ years library or information services experience
- Proficiency with ILS systems (e.g., Sierra, Koha)
- Advanced digital literacy (MS Office, cloud platforms, social media)
- Exceptional remote communication skills
- Bilingual Spanish/English certification preferred
- Valid Arizona driver's license for occasional travel