Job Description
Join Detroit's premier library network as a Remote-Friendly Library Assistant and transform how our community accesses knowledge. We're seeking tech-savvy professionals to deliver exceptional library services from anywhere in Michigan while supporting our vibrant Detroit community. Enjoy flexible remote work arrangements with occasional on-site rotations at our state-of-the-art downtown facility. Help bridge the digital divide through virtual reference services, online resource management, and innovative outreach programs.
Responsibilities
- Deliver virtual reference services via chat, email, and video conferencing
- Manage digital collections and catalog electronic resources
- Develop and lead remote literacy programs for diverse age groups
- Assist patrons with online research tools and digital literacy training
- Maintain virtual circulation systems and handle remote material requests
- Collaborate on digital preservation projects for local historical archives
- Support community outreach through virtual events and social media engagement
Qualifications
- Associate's degree in Library Science or related field (or equivalent experience)
- 2+ years library experience with digital service emphasis
- Proficiency in integrated library systems (ILS) like Sierra or Koha
- Exceptional virtual communication and customer service skills
- Experience with remote work tools and digital collaboration platforms
- Knowledge of Michigan library resources and state databases
- Ability to work independently with minimal supervision