Job Description
Join Our Elite Night Operations Team in Chicago, IL
Are you a night owl looking for a premium opportunity with a top-tier organization? Apex Operations Solutions is seeking a dedicated Part-Time Night Shift Support Specialist to join our high-performing team. We pride ourselves on delivering excellence 24/7, and we need someone with a sharp eye, a calm demeanor, and a commitment to quality to handle our critical evening and weekend operations.
In this role, you will play a pivotal role in maintaining our seamless service delivery, ensuring data integrity, and supporting our internal infrastructure during non-standard hours.
Why Apply?
- Flexible Evening & Weekend Schedules
- Competitive Pay ($18 - $22/hr)
- Modern Work Environment
- Opportunity for Growth
Responsibilities
- Monitor System Integrity: Oversee critical network operations and server performance during evening shifts to ensure 99.9% uptime.
- Tier 1 Support: Provide professional technical assistance to internal stakeholders via ticketing systems and communication channels.
- Data Operations: Execute high-velocity data entry and validation tasks with strict adherence to accuracy protocols.
- Security Compliance: Conduct routine security sweeps and facility audits to maintain a safe and secure operational environment.
- Shift Handovers: Collaborate with day-shift leads to document issues, transfer knowledge, and ensure seamless operational continuity.
- Ad-Hoc Reporting: Generate and review operational reports to identify trends and areas for improvement.
Qualifications
- Education: High school diploma or GED equivalent required; Associate’s degree preferred.
- Experience: Minimum of 1 year of experience in customer service, IT support, or data operations.
- Schedule: Must be available to work evening shifts (e.g., 6:00 PM – 2:00 AM) and rotating weekends.
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Outlook, Word) and basic troubleshooting protocols.
- Soft Skills: Exceptional attention to detail, strong problem-solving abilities, and the ability to work independently with minimal supervision.
- Communication: Clear, professional communication skills in a high-pressure environment.