Job Description
Are you looking for a career that adapts to your lifestyle? Horizon Talent Solutions is currently seeking dedicated professionals to join our team in Jacksonville, FL. We specialize in providing flexible employment opportunities, including evening shifts and full-time positions, designed to fit your unique schedule.
Our mission is to connect top-tier talent with forward-thinking companies that value work-life balance. Whether you are seeking a night shift role to accommodate your daytime commitments or a comprehensive full-time position, we have the right opportunity for you. Experience a modern work culture that prioritizes your well-being and professional growth.
Why Join Us?
- Flexible Scheduling: Choose between evening shifts or full-time hours.
- Competitive Pay: Earn a premium rate commensurate with your experience.
- Modern Environment: Work with cutting-edge tools and a supportive team.
- Remote Options: Many roles offer the convenience of working from home.
Responsibilities
- Manage and resolve customer inquiries with a focus on accuracy and efficiency during evening hours.
- Collaborate with cross-functional teams to ensure seamless workflow operations.
- Maintain up-to-date knowledge of company products and services to provide superior support.
- Adapt quickly to changing priorities and flexible scheduling requirements.
- Document all interactions and technical issues within the company CRM system.
- Assist in training new hires on company policies and operational procedures.
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Proven experience in customer service or technical support roles.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a flexible schedule.
- Proficiency with Microsoft Office Suite and basic computer troubleshooting.
- Reliable high-speed internet connection (if remote).