Job Description
Are you looking for a flexible schedule that fits your lifestyle? Apex Support Solutions is currently seeking dedicated Part-Time Customer Service Representatives for our Night Shift and Weekend teams in Atlanta, Georgia.
We value work-life balance and offer a dynamic environment where your contributions matter. If you thrive in a fast-paced setting and enjoy helping others, we want to hear from you!
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Process orders, returns, and exchanges accurately.
- Maintain a positive and professional demeanor during peak hours.
- Document all interactions and transactions in the CRM system.
- Collaborate with the day shift team to ensure seamless operations.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work evenings (4:00 PM - 12:00 AM) and weekends.
- Strong communication and active listening skills.
- Proficiency with basic computer applications (Microsoft Office Suite).
- Ability to work independently with minimal supervision.