Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Urban Retail Solutions! We're seeking energetic professionals to deliver exceptional customer experiences during evening and weekend shifts in our flagship Chicago location. This role offers flexible hours while providing growth opportunities in a thriving retail environment. Enjoy competitive pay, employee discounts, and a supportive team culture. Perfect for students, career changers, or anyone seeking work-life balance. Apply now and become part of Chicago's premier retail experience!
Responsibilities
- Provide exceptional in-person and phone customer service during evening/weekend hours
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries regarding products, promotions, and store policies
- Collaborate with team members to ensure seamless store operations during peak hours
- Maintain visual merchandising standards and organize inventory
- Assist with inventory management and stock replenishment
- Uphold brand standards and safety regulations at all times
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Availability for evenings (4pm-10pm) and weekends (Fri-Sun)
- Strong communication and problem-solving abilities
- Basic proficiency with POS systems and Microsoft Office
- Ability to stand for extended periods and lift up to 30 lbs
- Positive attitude and collaborative team spirit
- Reliable transportation to downtown Chicago location