Job Description
Join our vibrant hospitality team at Oceanfront Plaza Hotel as a Part-Time Evening Receptionist! We're seeking a polished, customer-focused professional to deliver exceptional guest experiences during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and appreciate Virginia Beach's coastal charm. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. Apply today and become the welcoming face of our iconic oceanfront destination!
Responsibilities
- Manage check-in/check-out procedures with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Operate reservation systems and manage booking modifications
- Uphold strict confidentiality of guest information
- Prepare daily reports and maintain lobby presentation
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexible availability including weekends and holidays
- Valid driver's license and reliable transportation
- Basic knowledge of Virginia Beach tourism attractions