Job Description
Join our award-winning Tucson hospitality team as a Full-Time Evening Receptionist! We're seeking a polished professional to create exceptional first impressions during our peak evening hours. This role is perfect for detail-oriented individuals who thrive in dynamic environments and value delivering outstanding guest experiences. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture where your contributions are celebrated daily.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM) with precision and warmth
- Handle guest check-ins/check-outs using our property management system
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest inquiries and complaints with exceptional service skills
- Process payments and maintain accurate financial documentation
- Monitor security systems and respond to emergency protocols
- Prepare nightly reports and maintain organized records
Qualifications
- Minimum 1 year experience in hospitality/receptionist role
- Proficiency in property management systems (e.g., Opera, ALICE)
- Exceptional communication and conflict resolution abilities
- Strong attention to detail and multitasking capabilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Tucson attractions and local services
- CPR/First Aid certification preferred
- High school diploma or equivalent required