Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to deliver exceptional guest experiences during evening hours. This is a fantastic opportunity to showcase your customer service skills in a vibrant downtown Philadelphia environment. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Apply today and become the first point of contact for our valued guests!
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Answer multi-line phones and route inquiries appropriately
- Process reservations and manage booking systems
- Assist with light administrative tasks (filing, data entry)
- Maintain a clean, welcoming reception area
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, ResMagic)
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- Flexibility to work weekends and holidays