Job Description
Join our vibrant team at Memphis Hospitality Group as a Part-Time Evening Receptionist and become the welcoming face of our premier downtown location. This role offers flexible evening hours (4 PM - 12 AM) perfect for students or professionals seeking supplemental income. We're seeking a polished individual to deliver exceptional guest experiences while maintaining a professional front-desk environment. Enjoy competitive pay, complimentary parking, and a supportive atmosphere in the heart of Memphis' entertainment district.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system and route calls appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor security systems and access control procedures
- Prepare daily reports and maintain guest reservation logs
- Uphold brand standards through professional appearance and service
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts
- Valid Tennessee driver's license and reliable transportation
- Basic knowledge of local attractions and transportation
- Flexibility to cover weekend shifts as needed