Job Description
Join our award-winning team at Harbor Bay Hospitality as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM) in our stunning Chula Vista location. This role is perfect for detail-oriented individuals who thrive in dynamic environments and excel at creating memorable guest experiences. Enjoy competitive pay, comprehensive benefits, and immediate bonus eligibility upon successful completion of 90 days.
Responsibilities
- Manage check-in/check-out procedures for guests with precision and efficiency
- Handle guest inquiries via phone, email, and in-person with exceptional service
- Maintain accurate records of reservations and daily transactions
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer reconciliation
- Prepare nightly reports and ensure lobby area remains pristine
- Uphold brand standards through consistent professional presentation
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Ability to multitask in fast-paced environments
- Valid driver's license and reliable transportation
- Flexibility to work weekends, holidays, and evenings
- Basic knowledge of local attractions and services
- Positive attitude with problem-solving mindset