Job Description
Join our vibrant Nashville team as a Part-Time Evening Guest Services Associate! Perfect for students and career starters, this role offers flexible evening shifts (4:00 PM - 10:00 PM) in a dynamic hospitality environment. No experience necessary – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, staff discounts, and a supportive team culture in Music City's heart.
Responsibilities
- Deliver exceptional guest experiences with warm, professional service
- Handle check-in/check-out processes efficiently using our digital systems
- Manage reservation inquiries and coordinate with dining partners
- Maintain clean, organized common areas and guest facilities
- Process payments accurately and reconcile daily transactions
- Collaborate with team members to ensure seamless evening operations
- Address guest concerns promptly with solution-oriented approach
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Reliable transportation for evening shifts
- Ability to stand/walk for extended periods
- Positive attitude and teamwork mentality
- Attention to detail and problem-solving abilities
- Flexible availability including weekends/holidays