Job Description
Join our award-winning hospitality team as an Evening Receptionist at Columbus Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This full-time role offers competitive pay, comprehensive benefits, and opportunities for advancement in a dynamic downtown Columbus environment. If you thrive in fast-paced settings and excel at creating welcoming first impressions, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Check guests in/out efficiently with attention to detail
- Handle reservation modifications and guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Respond to emergency situations calmly and professionally
- Maintain pristine lobby and common area standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in hotel management software (Opera/Micros)
- Strong problem-solving abilities under pressure
- Valid driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of Columbus attractions and services
- High school diploma or equivalent required