Job Description
Join our dynamic team as a Part-Time Evening Customer Service Specialist in Fresno! We're seeking enthusiastic individuals to provide exceptional support to our community during evening hours. This immediate hire position offers flexible scheduling, competitive pay, and the opportunity to make a tangible impact. Perfect for students, parents, or anyone seeking evening work with growth potential.
At Fresno Community Solutions, we value our employees and offer a supportive environment where your contributions are recognized. Enjoy a modern workplace, comprehensive training, and the satisfaction of helping others thrive.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions during evening shifts
- Process transactions accurately and maintain detailed customer records
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to ensure seamless service delivery
- Assist with inventory management and facility maintenance during evening hours
- Uphold company standards for safety, cleanliness, and professionalism
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- High school diploma or equivalent (college students welcome)
- Previous customer service experience preferred but not required
- Strong communication skills with clear verbal and written abilities
- Ability to multitask in a fast-paced environment
- Basic proficiency with point-of-sale systems and Microsoft Office
- Reliable transportation to evening shifts (4 PM - 10 PM)
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening