Job Description
Join our dynamic team at Detroit Service Solutions and become part of Detroit's thriving service industry! We're seeking enthusiastic Evening Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This immediate hire opportunity offers competitive pay, flexible evening hours (4 PM - 10 PM), and potential for growth within our organization.
As a key member of our customer-facing team, you'll play a vital role in maintaining our reputation for excellence. We provide comprehensive training and a supportive work environment designed to help you succeed. Perfect for students, professionals seeking supplemental income, or anyone desiring work-life balance!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Resolve customer concerns promptly while maintaining brand standards
- Assist with inventory management and product restocking during evening shifts
- Collaborate with team members to ensure seamless service operations
- Maintain clean and organized workstations and customer areas
- Adhere to all company policies and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not mandatory
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency and comfort with learning new systems
- Reliable transportation to our downtown Detroit location
- Flexibility to work evenings, weekends, and holidays as needed
- Positive attitude with a commitment to customer satisfaction