Job Description
Are you looking for flexible, part-time work in Columbus, OH? We are currently seeking motivated individuals to join our growing team as Entry-Level Customer Service Representatives. No prior experience is necessary—just a positive attitude and a willingness to learn!
As a key member of our support team, you will play a vital role in assisting our clients with their inquiries and ensuring their satisfaction. We offer competitive pay, flexible scheduling, and a supportive work environment.
Responsibilities
- Handle customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
- Process orders and data entry accurately into our CRM system.
- Resolve issues and complaints effectively, escalating complex cases to supervisors when necessary.
- Maintain up-to-date knowledge of company products and services to provide accurate information.
- Assist in training new hires and contribute to a positive team culture.
- Follow all company policies and safety procedures during daily operations.
Qualifications
- High School Diploma or equivalent required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Must be available for evening and weekend shifts.
- Valid driver's license and reliable transportation (preferred).