Job Description
Join Tampa Bay Solutions Inc. as a Part-Time Entry-Level Customer Service Associate and kickstart your career in a dynamic, supportive environment! We're seeking enthusiastic individuals to deliver exceptional customer experiences while gaining valuable professional skills. Perfect for students or career-changers seeking flexible hours with growth potential. Enjoy competitive pay, comprehensive training, and a collaborative team atmosphere in Tampa's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges using CRM software
- Collaborate with team members to resolve complex customer issues
- Document interactions and maintain accurate customer records
- Contribute to continuous improvement of service processes
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent (current students welcome)
- 0-2 years customer service or retail experience
- Strong verbal and written communication skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Tampa location