Job Description
Join Express Staffing Solutions for exciting part-time customer service roles with daily pay in Kansas City! We're seeking energetic professionals to deliver exceptional service while enjoying the flexibility of part-time work and getting paid every day you work. Perfect for students, side hustlers, or anyone seeking immediate income without weekly wait periods.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and process returns/exchanges
- Update customer accounts with accurate information
- Collaborate with team members to resolve complex issues
- Maintain detailed records of customer interactions
- Meet daily performance metrics for efficiency
- Participate in brief daily team huddles
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong verbal/written communication skills
- Ability to work independently with minimal supervision
- Proficient with basic computer applications
- Flexible availability including evenings/weekends
- Reliable transportation to downtown KC location