Job Description
Transform your free time into extra income with FlexiCash Solutions! We're seeking dynamic Part-Time Customer Specialists to join our growing team in Chicago. Perfect for students, parents, or anyone seeking flexible work arrangements. Enjoy hybrid work options (in-office/remote), competitive hourly rates, and performance-based bonuses. No experience required – we provide comprehensive training!
Why Join Us?
• Flexible shifts (evenings/weekends available)
• Weekly pay + monthly performance incentives
• Free parking and transit reimbursement
• Career advancement opportunities
• Supportive team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Upsell premium services using consultative approach
- Document interactions in CRM system accurately
- Meet/exceed monthly performance metrics
- Collaborate with team to improve service quality
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, CRM software)
- Ability to work independently with minimal supervision
- Customer service mindset and patience
- Available 20-30 hours/week (evenings/weekends)
- Reliable internet for remote work components