Job Description
Looking to boost your income? Join FlexiWork Solutions as an Evening Part-Time Customer Service Specialist and earn extra cash while helping customers! We offer flexible evening shifts perfect for students, parents, or anyone seeking supplemental income. No prior experience required – we provide comprehensive training. Enjoy a supportive team environment, competitive pay, and the opportunity to develop valuable customer service skills. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Resolve billing, product, and service issues efficiently
- Document interactions accurately in our CRM system
- Meet daily performance metrics for call/chat volume and resolution
- Collaborate with team members to improve service quality
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (minimum requirement)
- Available to work evenings (5 PM - 10 PM) weekdays and weekends
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (30+ WPM)
- Positive attitude and patience when handling customer concerns
- Reliable transportation to our Houston office
- Ability to stand/walk for extended periods during shifts