Job Description
Join our dynamic team in sunny San Jose! FlexStaff Pro is urgently seeking passionate Part-Time Customer Service Specialists with flexible schedules. Enjoy work-life balance while delivering exceptional support to our tech-savvy clients. This is your chance to grow with an industry leader in a vibrant, innovative environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues and process orders using CRM systems
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain accurate case records
- Adapt to flexible scheduling including evenings and weekends
- Contribute to process improvement initiatives
Qualifications
- Minimum 1 year customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- High school diploma or equivalent (college degree a plus)
- Availability to work flexible shifts (20-30 hours/week)