Job Description
Join our dynamic team at Tucson Community Services as a Part-Time Customer Service Specialist. We're seeking energetic individuals to provide exceptional support to our diverse clientele. This immediate hire opportunity offers flexible scheduling and a welcoming environment where your contributions make a real difference. If you're passionate about helping others and thrive in fast-paced settings, we encourage you to apply today.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Resolve customer concerns efficiently while maintaining high satisfaction standards
- Collaborate with team members to ensure seamless service delivery
- Assist with basic administrative tasks including data entry and filing
- Support facility operations as needed, including light stocking and reception duties
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Microsoft Office Suite
- High school diploma or equivalent required
- Flexible availability including weekends and evenings
- Positive attitude and problem-solving mindset
- Valid Arizona driver's license (if applicable to role duties)