Job Description
Join our dynamic team immediately! Sunshine Solutions LLC is urgently hiring part-time Customer Service Associates for our Jacksonville headquarters. This is a fantastic opportunity to gain experience in a fast-paced environment with flexible scheduling. We offer competitive pay, comprehensive training, and a supportive team culture. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your new career journey!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, returns, and exchanges while maintaining accurate records
- Collaborate with team members to resolve complex customer issues
- Utilize CRM software to document interactions and update customer profiles
- Contribute to process improvement initiatives to enhance service efficiency
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong verbal and written communication skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work flexible shifts including evenings and weekends
- Excellent problem-solving and conflict resolution abilities
- Positive attitude and commitment to customer satisfaction