Job Description
Join FlexHire Solutions and enjoy the freedom of part-time work with weekly pay! We're seeking motivated Customer Specialists to join our dynamic team in Charlotte. This role offers flexible scheduling, competitive compensation, and immediate opportunities for growth. Perfect for students, retirees, or anyone seeking work-life balance without sacrificing income. Benefit from our comprehensive training program and supportive work environment where your contributions are recognized and rewarded.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process transactions and resolve inquiries efficiently
- Update customer records in CRM systems
- Collaborate with team members to meet service targets
- Identify upsell opportunities to enhance customer experience
- Participate in weekly performance reviews
- Maintain accurate documentation of interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently and in team settings
- Flexible availability including evenings and weekends
- Reliable transportation to our Charlotte office