Job Description
Join our dynamic team at Milwaukee Community Services and make an immediate impact in our community! We're urgently seeking passionate part-time Customer Service Specialists to support our growing operations. This role offers flexible hours, competitive pay, and the opportunity to develop valuable professional skills while serving Milwaukee residents.
Why Apply Today?
• Immediate start available
• Paid training and development
• Collaborative team environment
• Opportunities for advancement
• Directly impact community well-being
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Manage client inquiries and resolve issues efficiently using CRM systems
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support community outreach programs and local events coordination
- Maintain organized records of client interactions and service metrics
- Adhere to all company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or related experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work flexible shifts including evenings and weekends
- Detail-oriented with excellent organizational abilities
- Valid Wisconsin driver's license (if local travel required)
- Background check clearance required