Job Description
Join our dynamic team as an immediate hire Part-Time Customer Service Specialist in London! We're seeking passionate individuals to deliver exceptional support to our growing client base. This flexible role offers rapid onboarding and the opportunity to make an immediate impact. Perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, modern work environment, and potential for growth.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately
- Resolve customer issues efficiently with empathy and problem-solving skills
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives
Qualifications
- Previous customer service experience preferred but not essential
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office and CRM software
- Positive attitude and customer-focused mindset
- Reliable with strong time management skills
- Eligibility to work in the UK