Job Description
Join our dynamic team at Houston Solutions Group and transform your spare time into extra income! We're urgently seeking motivated Part-Time Customer Service Specialists to deliver exceptional support to our growing client base in the vibrant Houston area. Perfect for students, professionals, or anyone seeking flexible work arrangements with competitive pay.
Why Work With Us?
• Flexible scheduling including evenings and weekends
• Paid training and career advancement opportunities
• Collaborative team environment in downtown Houston
• Immediate start dates available
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Upsell products and services based on customer needs
- Collaborate with team members to improve service quality
- Maintain 95% customer satisfaction score targets
Qualifications
- High school diploma or equivalent; college students welcome
- 6+ months customer service or retail experience preferred
- Strong verbal/written communication skills in English
- Proficient with Microsoft Office and web-based tools
- Ability to multitask in fast-paced environments
- Reliable internet access for remote work options
- Positive attitude and problem-solving mindset